About ICIS > What we do
We want a world where all people can access the information they need to help them in their daily lives through difficult, challenging or changing circumstances.
Mission statement
To enable people of all ages to improve the quality of their lives and to cope better when life is difficult, ICIS provides impartial and timely information directly to individuals and service providers with a primary focus on West Sussex.
ICIS is a friendly, professional and impartial information 'bank' helping people of all ages in West Sussex find support and care when life is difficult, and developing and managing information resources for health and social care providers. To do this we:run a confidential freephone Enquiry Line
develop and quality-manage a comprehensive database of local and countywide services and activities
manage a website and online databases of information
provide access to good quality information for all
respond to changes in all sectors, and developments in information technology
work with voluntary, statutory and independent organisations to gather information for all people in West Sussex
create custom information resources for service providers to enhance access to information
generate income to support our sustainability
keep abreast of changes in response to individual people's needs and those of service providers
provide information to people in different formats according to need
ICIS helps people needing information for themselves or others:people of all ages in West Sussex needing help because of disability, disadvantage, difficulty, illness or accident
carers, friends and family members
people providing services
ICIS helps organisations providing services:promotes their services and events on the ICIS database, newsletter and website
creates custom databases of information for specific client groups and services
facilitates the sharing of information
develops new ways of providing information
maintains and develops an up-to-date and accessible resource of community information
ICIS works in partnership with other organisationsnetworks with service providers and community groups to share and develop ways of providing information
work closely within the health and social care sectors to support county developments and projects
helps identify gaps in services by reporting unmet needs
Frequently asked questions about ICIS
ICIS Timeline - a brief history of the development of the service since it was launched in 1994.
What we do
The ICIS VisionWe want a world where all people can access the information they need to help them in their daily lives through difficult, challenging or changing circumstances.
Mission statement
To enable people of all ages to improve the quality of their lives and to cope better when life is difficult, ICIS provides impartial and timely information directly to individuals and service providers with a primary focus on West Sussex.
ICIS is a friendly, professional and impartial information 'bank' helping people of all ages in West Sussex find support and care when life is difficult, and developing and managing information resources for health and social care providers. To do this we:
ICIS helps people needing information for themselves or others:
ICIS helps organisations providing services:
ICIS works in partnership with other organisations
Frequently asked questions about ICIS
ICIS Timeline - a brief history of the development of the service since it was launched in 1994.
